These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Galaxy Exchange (“Galaxy Exchange”, “Company”, “we”, “us”, or “our”) governing your access to and use of the Galaxy Exchange website, applications, trading platform, wallets, and related services (collectively, the “Services”).
By registering an account, accessing the website, depositing funds, placing an order, or using any Service provided by Galaxy Exchange, you acknowledge that you have read, understood, and agreed to these Terms and all other applicable policies.
You must satisfy the minimum legal requirements applicable to the Services in your jurisdiction. You represent that the information provided during registration and verification is accurate, complete, and current.
Galaxy Exchange may restrict or refuse access to any Service where required by applicable law, regulation, sanctions requirements, risk controls, or internal compliance procedures.
Users may be required to complete identity verification, KYC, AML screening, or other compliance procedures before accessing certain Services.
You are responsible for maintaining the confidentiality of your account credentials, passwords, authentication codes, API keys, and other security information. You are responsible for activity conducted through your account unless applicable law provides otherwise.
You must immediately notify Galaxy Exchange if you suspect unauthorized access, account compromise, fraud, or loss of account credentials.
Galaxy Exchange provides access to digital-asset markets and related trading functionality. Cryptocurrency prices may fluctuate significantly and may result in partial or complete loss of funds.
Galaxy Exchange does not guarantee profits, investment returns, specific execution prices, market liquidity, or the future value of any digital asset. All trading decisions are made at the User's own risk.
Users are responsible for reviewing the asset, quantity, price, order type, applicable fees, and other transaction details before confirming an order. Depending on the order status and market conditions, an order may not be cancellable after submission.
Users are responsible for ensuring that deposit and withdrawal information, including wallet addresses and supported blockchain networks, is correct. Blockchain transactions may be irreversible.
Galaxy Exchange may delay, reject, restrict, or review transactions when reasonably necessary for security, fraud prevention, compliance, technical, or legal reasons.
Withdrawal processing times may vary depending on blockchain conditions, network congestion, security checks, compliance reviews, and other factors outside the Company's reasonable control.
Galaxy Exchange may charge trading fees, withdrawal fees, network fees, conversion fees, or other applicable charges. Applicable fees will be displayed through the platform or relevant documentation.
Galaxy Exchange reserves the right to modify its fees and pricing structure from time to time, subject to applicable legal requirements.
Users must not use Galaxy Exchange for unlawful, fraudulent, abusive, or unauthorized purposes. Prohibited activities include, but are not limited to:
Galaxy Exchange may investigate suspected violations and may suspend, restrict, freeze, or terminate an account or transaction where reasonably necessary and permitted by applicable law.
Galaxy Exchange will use reasonable efforts to maintain its Services but does not guarantee uninterrupted, continuous, timely, or error-free operation.
Services may be temporarily unavailable due to maintenance, upgrades, cybersecurity incidents, blockchain failures, network congestion, infrastructure failures, third-party service interruptions, regulatory requirements, extraordinary market conditions, or events beyond the Company's reasonable control.
Certain Services may depend on third-party providers, payment processors, blockchain networks, wallet infrastructure, or other external systems. Galaxy Exchange does not control such third parties and cannot guarantee their availability, security, performance, or continued operation.
Users acknowledge that blockchain networks may experience forks, congestion, protocol changes, attacks, delays, or other technical events that may affect digital assets and transactions.
Information displayed on Galaxy Exchange, including prices, charts, market data, educational content, announcements, and other information, is provided for informational purposes only and should not be considered financial, investment, legal, accounting, or tax advice.
Galaxy Exchange does not provide personalized investment recommendations or guarantee that any cryptocurrency or trading strategy will generate a profit.
Galaxy Exchange may suspend, restrict, or terminate your access to the Services where reasonably necessary to protect the Company, Users, platform security, comply with legal or regulatory obligations, investigate suspected misconduct, or enforce these Terms.
Where permitted by law, Galaxy Exchange may restrict transactions or withdrawals while conducting security, fraud, compliance, or legal reviews.
To the maximum extent permitted by applicable law, Galaxy Exchange, its affiliates, directors, officers, employees, contractors, and service providers shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, or data arising from or relating to the use of the Services or cryptocurrency trading.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including liability arising from fraud, willful misconduct, or other legally non-excludable circumstances.
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Galaxy Exchange, its affiliates, directors, officers, employees, contractors, and representatives from claims, losses, damages, liabilities, costs, and reasonable expenses arising from your breach of these Terms, misuse of the Services, unlawful conduct, fraud, or violation of the rights of another person.
Users should first contact Galaxy Exchange support to attempt to resolve complaints or disputes informally.
Any unresolved dispute shall be handled in accordance with the dispute resolution procedure and governing law specified by Galaxy Exchange, subject to applicable mandatory laws and legal rights.
Unless otherwise stated, the Galaxy Exchange website, software, trademarks, logos, designs, text, graphics, interfaces, and other content are owned by or licensed to Galaxy Exchange and may not be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
Personal information collected through the Services will be handled in accordance with the Galaxy Exchange Privacy Policy and applicable privacy laws.
Galaxy Exchange may update these Terms from time to time to reflect changes to its Services, technology, security practices, business operations, or applicable legal requirements. Updated Terms will become effective on the date stated in the revised version.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted. The remaining provisions shall continue in full force and effect.
These Terms shall be governed by the international laws, subject to any mandatory consumer, financial, digital-asset, or other laws that may apply to the User or the Services.
If you have questions regarding these Terms or the Galaxy Exchange Services, please contact us through the official support channels provided on the Galaxy Exchange website.